Your welcome
Your welcome at Clinique Esthétique Paris Étoile:
A smooth and organized journey
At Clinique Esthétique Paris Étoile, we make a point of offering a warm, personalized welcome from the moment you arrive. Our teams of caring professionals are here to guide and support you throughout your visit, from check-in to medical care.
Patient reception hours
Patients are generally welcomed in the morning, between 7:30 and 10 a.m., in a calm and reassuring atmosphere. On arrival, you will be greeted by Clara, Sonia or Charlotte, our secretaries, who will ensure that everything is in order for you to begin your stay.
The first stages of your admission
Arrival and check-in
When you arrive at the clinic, one of our secretaries, Clara, Sonia or Charlotte, will be your first point of contact. Their mission is to :
- Check your identity and medical records.
- Explain the steps to follow for a smooth admission.
- Answering your questions so that you immediately feel confident.
Payment of Clinic Fees
Clinic fees are paid on arrival. Our secretaries will assist you in this process, making sure that everything is clear and in line with your expectations. This administrative step is essential to finalize your admission.
Pre-intervention preparation: Essential instructions
Being on an empty stomach: an essential rule
Before any operation, you must fast, as specified in your preoperative instructions. This means that you must
- No food or drink since the time specified in your medical record.
- This rule is essential to ensure the safety of your anesthesia.
Our teams will check with you that this instruction has been respected, to ensure that the intervention runs smoothly.
Signature of Consent Documents
Before your installation, you’ll need to sign the consent documents for your procedure. Our secretaries will give you all the explanations you need to make sure you understand each document before you sign.
Installation in your Room or Ambulatory Space
Once you have completed the administrative formalities, you will be taken to your personal area:
- A single room, if your operation requires hospitalization.
- An ambulatory area for shorter procedures.
Each space is designed to offer comfort and privacy, and our team will help you settle in while answering any questions you may have about the facilities available.
Delivery of the Patient Kit
After your installation, you’ll receive your patient kit, which contains everything you’ll need for your procedure. This kit includes :
- A gown or specific outfit.
- Accessories and equipment for your comfort.
- Instructions for your preparation.
The kit is delivered by Noura, our attentive caregiver. She will also take the time to ensure that everything is in order before the next steps.
Care by our hospital nurses
Our nurses, Francis, Ghizlan, Sandy, Nour and Aziza, play an essential role in your medical care. Once your preparation is complete, they come to you to :
- Check your vital signs.
- Review the information related to your intervention.
- Answer your questions and allay any concerns you may have.
Their expertise and empathy guarantee a reassuring experience, making sure you’re ready for your procedure.
Perfect Coordination for an Optimal Route
On the morning of your operation, every step is precisely planned to ensure a smooth, stress-free process:
- Administrative welcome by Francis, Ghizlan, Sandy, Nour and Aziza.
- Noura, our care assistant, prepares and delivers the patient kit.
- Medical care by our nurses Alexia or Lexane.
This rigorous organization minimizes delays and offers you an environment you can trust.
Our commitments to your comfort and safety
At Clinique Esthétique Paris Étoile, we understand that the day of a procedure can be stressful. That’s why we’re committed to :
- Provide a personalized welcome and clear communication from the moment you arrive.
- To offer you modern, comfortable spaces.
- Guaranteeing your safety at every stage, thanks to rigorous protocols and a dedicated team.
- We’re here to help you make the most of your experience.
FAQ : Your questions about your reception
Your welcome at Clinique Esthétique Paris Étoile
What do I need to bring with me on the day of surgery?
We recommend that you bring :
- Your identity card and carte vitale.
- Your medical file.
- Comfortable clothes for your return.